At Expert Services (“we,” “us,” or “our”), we value the privacy of individuals who use our websites, scheduling tools, forms, and related services (collectively, our “Services”). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Notice.

“Personal information” means information that identifies, relates to, or could reasonably be linked to a specific individual.
This does not include deidentified, aggregated, or anonymized information.

We may collect personal information and other data about you or your devices from various sources, as described below.

If you request a service, request an estimate, schedule an appointment, or sign up for updates, we may ask for information such as:

• Name
   
• Email address
   
• Phone number
   
• Service address or mailing address
   

We may also collect optional demographic information if you provide it.

If you contact us directly (phone, email, website forms, or messaging), we may collect additional information, including:

• Your name and contact details
   
• The contents of your message
   
• Attachments, photos, videos, or documents you choose to send
   
• Information you submit through any of our forms or questionnaires
   

We may keep these communications to improve customer service and internal recordkeeping.

When you schedule or receive services from us, we may collect:

• Details about your home or property
   
• Photos taken by technicians for inspection or service documentation
   
• Job notes, estimates, invoices, and service history
   

This information is used to perform the work you request and maintain accurate records.

If you participate in an event, promotion, or special offer, we may collect:

• Your name
   
• Email address
   
• Phone number
   
• Any information relevant to that event or promotion
   

If our Services allow users to post content—such as reviews, comments, or feedback—anything you submit may be publicly visible unless we specify otherwise at the time of posting.

When you visit our website, we may automatically collect information from your device, including:

• IP address
   
• Browser type and settings
   
• Device identifiers
   
• Pages viewed and time spent
   
• Referral links
   
• Cookies and tracking data
   

We may use tools such as:

• Google Analytics
   
• Meta Pixel
   
• Other analytics and advertising technologies
   

These help us understand site usage and improve our Services.

We may receive information about you from:

• Payment processors
   
• Scheduling and customer management platforms
   
• Marketing or advertising partners
   
• Service providers and contractors who help us deliver our Services
   

This information is combined with what we collect directly from you.

We may use personal information to:

• Provide, schedule, and manage services
   
• Send estimates, invoices, and service updates
   
• Communicate with you about your account or service request
   
• Improve our website, services, and customer experience
   
• Conduct analytics and marketing
   
• Protect against fraud or misuse
   
• Comply with legal obligations
   

We may share your information with:

• Service providers (billing, scheduling, email services, contractors, marketing partners)
   
• Payment processors
   
• Advertising partners
   
• Legal authorities if required by law
   

We do not sell personal information.

We use reasonable administrative, technical, and physical safeguards to protect your information, but no system is completely secure.

You may:

• Opt out of marketing emails
   
• Request access to or deletion of your information
   
• Disable cookies through your browser settings
   

To make a privacy request, contact us at:
📧 expertservicesokc1@gmail.com
📞 405-235-0770

Our Services are not intended for children under 13, and we do not knowingly collect information from them.

We may update this Privacy Notice from time to time. The latest version will always be posted on our website.